Shipping home is a parcel process — not the same as sending money
When helper wants to send a package home (Singapore) is the employer checklist for packing space, courier drop-off, soft prohibited-item checks, and postage payment habits. Sending *money* home sits in When Helper Sends Money Home: Remittance Process (Singapore). Receiving parcels *at your address* sits in When Helper Receives Mail or Parcels at Your Address (Singapore). This page owns outbound packages to her family.
General guidance only. MOM: mom.gov.sg. Courier and customs rules change — check the operator. SmartMaid.com.sg is a marketplace. Licensed EAs place helpers. (no made-up postage prices).
Neighbouring hubs:
- Remittance process
- Mail or parcels at your address
- Helping your MDW open a bank account
- Helper’s first payday checklist
- Public transport briefing
- Rubbish and recycling briefing
- Written house rules sheet
- Salary discussion without quoting figures
- This article: send a package home
Step 1 — Agree space and timing
Where she packs (not blocking corridors), how long boxes may sit, and rest-day drop-off timing. Put basics in house rules (Creating a Simple Written House Rules Sheet).
Step 2 — Soft prohibited-items check
Ask her to check the courier’s live list (liquids, batteries, food rules). Do not invent customs advice. Leftover packing waste follows Briefing Your Helper on Rubbish and Recycling (Singapore).
Step 3 — Who pays postage
She pays from her funds, or you contribute as a gift — state it clearly. Use live courier quotes only. Pay talks are not salary talks (MDW Salary Discussion Process (Without Quoting Figures); payday habits Helper’s First Payday Checklist (Singapore); bank Helping Your MDW Open a Bank Account in Singapore).
Step 4 — Drop-off logistics
Brief the courier counter route (Briefing Your Helper on Using Public Transport (Singapore)). Keep tracking number with her, not only on your phone.
Step 5 — Not remittance
If the goal is cash to family, use When Helper Sends Money Home: Remittance Process (Singapore). Inbound parcels stay on When Helper Receives Mail or Parcels at Your Address (Singapore).
MOM rules
Reasonable personal errands on rest time support welfare. Soft framing on mom.gov.sg.
Checklist
- Packing space and timing agreed
- Courier prohibited list soft-checked (live)
- Postage payer clear
- Drop-off route briefed (#144)
- Tracking number with her
- Distinct from remittance (#140) and inbound mail (#153)
- ; MOM
Scripts
To helper: You can pack on [day]. Check the courier’s banned list before you seal the box. Postage is [your cost / shared] — we will use the live counter price.
To co-employer: Outbound parcels are a space and postage habit — separate from remittance.
Bottom line
Help her ship home with clear packing space, a live courier check, and an agreed postage habit. Browse on SmartMaid; place through a licensed EA under MOM rules.
