Smart Maid Singapore - Faq

What is Smart Maid Singapore?

Smart Maid Singapore is a Singapore maid search platform where employers can browse published biodata, filter by skills and experience, save shortlists, and contact licensed maid agencies.

Is Smart Maid Singapore a maid agency?

No. Smart Maid Singapore is a search and enquiry platform. When you shortlist or enquire, you contact the licensed agency that published the biodata.

How do I search for a domestic helper on Smart Maid Singapore?

Go to Search maids and use the filters for nationality, skills, languages, fees, and work experience. Results update as you refine your criteria. You can also start from nationality or skill landing pages linked in the footer.

What is a shortlist?

A shortlist lets you save maid profiles you are interested in. Smart Maid Singapore keeps the search criteria that matched each maid so you can review why they fit before contacting agencies.

How do I enquire about a maid?

From a biodata page or search results you can send enquiries to agencies. Some listings include WhatsApp contact. Your enquiry goes to the agency that manages that helper's biodata.

Are all maids on Smart Maid Singapore available immediately?

Published biodata shows helpers agencies are actively offering. Availability changes quickly — confirm timing, transfer status, and deployment with the agency before making decisions.

What is the difference between a transfer maid and a new hire?

A transfer maid is already in Singapore and may be available sooner. A new hire is recruited from overseas and typically takes longer because of selection, permits, travel, and mandatory programmes. See our employer guides for a detailed comparison.

Who sets salaries and agency fees?

Salaries and fees are agreed between employer and agency/helper within MOM rules and market practice. Biodata may show indicative ranges — confirm final amounts with your agency.

Where can I read about MOM rules and hiring steps?

Smart Maid Singapore publishes employer guides at our articles section. Official requirements are always on mom.gov.sg — check there before applying for a Work Permit.

Can agencies list maids on Smart Maid Singapore?

Yes. Licensed maid agencies can register, create biodata, and publish profiles for employers to search. Agency accounts use a separate login from employer accounts.

Still have questions? Contact us or read our employer guides.