If you are planning formal MDW hiring and Work Permit compliance, the process is regulated by the Ministry of Manpower (MOM). Knowing the sequence helps you ask better questions when you search and shortlist candidates on SmartMaid.com.sg.
Check employer eligibility early
MOM requires employers to be at least 21, not undischarged bankrupts, and able to understand their duties. First-time employers must complete the Employer Orientation Programme (EOP) before applying for a Work Permit. Agencies can advise whether your household meets caregiving and accommodation expectations.
Define the role before you search
Write down priorities: childcare ages, elderly support, cooking style, pets, rest-day preferences, and language needs. Use SmartMaid.com.sg filters so your shortlist reflects real requirements rather than photos alone.
Paperwork and mandatory programmes
After you select a helper, the Work Permit application, security bond, medical and personal accident insurance, and levy setup are part of the formal process. First-time helpers in Singapore usually attend the Settling-In Programme (SIP) and a medical examination within MOM timelines.
Prepare your home
Suitable accommodation, clear house rules, and a simple first-week plan reduce misunderstandings. Interview through the agency, confirm salary and rest days in writing, and keep copies of agreed terms.
Common employer questions
Employers often ask about timelines, mandatory programmes, and what the agency handles versus employer duties. Write your questions before agency meetings and verify answers against official MOM pages rather than informal advice.
Before you sign with an agency
Confirm which steps are included in agency service fees, how Work Permit applications are submitted, and what happens if your first shortlisted helper is no longer available. Licensed agencies should explain employer obligations clearly.
Related employer guides: levy concession guide · FDW levy guide.
On SmartMaid.com.sg, you can search maids, hiring FAQ, employer guides, and read more in our employer guides.
This article is general guidance only. Rules, fees, and procedures are set by the Ministry of Manpower and may change — confirm the latest requirements on mom.gov.sg and with your licensed maid agency before you apply.
Last reviewed: August 2026. Employment rules change — always confirm current requirements on mom.gov.sg.
