Interviews and agency selection is normal for Singapore hiring — agencies handle recruitment compliance while you assess fit. Smart Maid Singapore lets you browse agency-published biodata and enquire directly when a profile interests you.
Verify the agency is licensed
Check the agency against MOM's employment agency directory. Review retention and transfer statistics published by MOM when comparing firms.
Prepare interview questions
Ask about daily routines, cooking, childcare methods, rest-day expectations, and reasons for leaving prior contracts. Involve family members who supervise the helper.
Clarify fees and replacement policy
Before committing, understand agency fees, warranty/replacement terms, and who handles Work Permit applications. Get key points in writing.
Use shortlists to stay organised
Save candidates on Smart Maid Singapore with your filter criteria attached so you remember why each helper matched.
On Smart Maid Singapore, you can search maids, hiring FAQ, employer guides, and read more in our employer guides.