Shortlisting and agency communication during maid search is normal for Singapore hiring — agencies handle recruitment compliance while you assess fit. SmartMaid.com.sg lets you browse agency-published biodata and enquire directly when a profile interests you.
Verify the agency is licensed
Check the agency against MOM's employment agency directory. Review retention and transfer statistics published by MOM when comparing firms.
Prepare interview questions
Ask about daily routines, cooking, childcare methods, rest-day expectations, and reasons for leaving prior contracts. Involve family members who supervise the helper.
Clarify fees and replacement policy
Before committing, understand agency fees, warranty/replacement terms, and who handles Work Permit applications. Get key points in writing.
Use shortlists to stay organised
Save candidates on SmartMaid.com.sg with your filter criteria attached so you remember why each helper matched.
Related employer guides: search maid online · salary and total cost.
On SmartMaid.com.sg, you can search maids, relevant search page, hiring FAQ, and read more in our employer guides.
Last reviewed: August 2026. Employment rules change — always confirm current requirements on mom.gov.sg.
