Digital vs Paper Employer Records MOM May Request

Published 8 September 2026

MOM does not say whether employer records must be digital or paper; what matters is that you can produce them. The clearest rule is salary: if you pay your helper in cash, keep salary records signed by both of you, because MOM may ask to see them. Paying into her bank account gives you a digital trail automatically. Keep the employment contract, safety agreement, insurance and bond papers, and rest-day arrangements too, in whatever format you can find quickly.

Records worth keeping

RecordWhyPractical format
Salary paymentsMOM may ask for signed records if you pay cashSigned paper slip, or bank transfer records
Written consent to any salary deductionMOM requires her agreement before you reduce salarySigned paper, scanned copy
Employment contractEncouraged by MOM; sets salary, rest days and noticeSigned copy each
Safety agreementRequired; you, she and the agency keep a copySigned paper, scanned copy
Security bond and insurance policiesNeeded before arrival and at renewalInsurer's e-documents
Rest daysUpdate the number in FDW eService after you agree with herFDW eService plus your own note
Overseas leave ticketsMOM's Ask Jaya column advises keeping her flight or ferry ticket for a levy waiverPhoto or e-ticket

Sources: Salary guidelines, Contracts and safety agreement, Rest days, health and well-being and Ask Jaya: home leave.

Digital or paper?

  • Bank transfer is the simplest salary record. MOM encourages paying salary into her bank account; she should be able to use the account herself.
  • Paper works for signatures. Scan or photograph signed pages so a lost sheet is not a problem.
  • Do not keep her bank book or card as part of your records. MOM forbids holding her money or bank documents.

A simple filing routine

  1. One folder, paper or cloud, per helper.
  2. Each month: the salary record, signed or a bank transfer screenshot.
  3. Each renewal: new bond and insurance documents, the renewed permit.
  4. Keep records after she leaves too, in case of a later query or claim.

Related guides

This is a practical guide, not MOM. Rules and fees change, so confirm the current position on mom.gov.sg before you act. Last reviewed: 11 October 2026.

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